- Effective Date: February 26, 2026
- Last updated: February 26, 2026
Owner/Operator: Kivibros (https://kivibros.com)
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when we send and receive SMS/MMS text messages using our messaging service provider, RingCentral. It applies to individuals who opt in to receive text messages from us.
If you do not agree with this Policy, please do not opt in to SMS or reply STOP to unsubscribe.
1) Information We Collect
– Contact Information: mobile phone number, name, email address.
– Message Content & Metadata: message text, attachments, timestamps, delivery status.
– Consent Records: opt-in time, opt-out records, consent logs.
– Transactional Data: order updates, service notifications, appointment reminders.
2) How We Use Your Information
– Deliver SMS/MMS communications you have consented to.
– Provide customer support and respond to inquiries.
– Send transactional alerts, updates, and confirmations.
– Send marketing messages when you have provided express written consent.
– Maintain compliance and verify opt-in/opt-out actions.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe.
3) Lawful Basis & Consent
We only send marketing messages with your express written consent. Transactional messages may be sent in connection with your activity or account.
4) Sharing Your Information
We may share information with:
– Service Providers: RingCentral and other vendors that support SMS delivery.
– Legal & Compliance: when required by law.
– Corporate Transactions: as part of mergers or acquisitions.
We do not sell your personal information.
5) Data Retention
We retain SMS-related data only as long as needed for business or legal purposes.
6) Security
We use technical and administrative safeguards to protect personal information. However, no method of transmission is perfectly secure.
7) Your Rights
Depending on location, you may request access, deletion, correction, or portability of your data. To submit a request, contact privacy@kivibros.com.
8) Children’s Privacy
SMS programs are not intended for individuals under 13.
9) Changes to This Policy
We may update this policy and will revise the effective date accordingly.